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PRIVACY POLICY

At PRIME ALFA INDUSTRIES, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you share with us through our website and related services.

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1. Information We Collect

We may collect the following types of information:

  • Personal Information:
    Name, email address, phone number, company name, job title, shipping/billing addresses, and other details submitted through our contact forms or purchase orders.

  • Usage Data:
    IP address, browser type, operating system, pages visited, time spent on our site, and other analytics data collected through cookies and third-party tools like Google Analytics.

  • Transaction Information:
    Purchase history, order preferences, and payment details (handled securely via our payment gateway partners).

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2. How We Use Your Information

Your information helps us:

  • Process and fulfill product inquiries and orders

  • Respond to customer service requests

  • Improve our website, services, and product offerings

  • Send business updates, promotional offers, or newsletters (with your consent)

  • Comply with legal and regulatory requirements

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3. How We Protect Your Information

We implement appropriate technical and organizational measures to safeguard your personal data, including:

  • Secure servers and firewalls

  • SSL encryption for data transmission

  • Restricted access to personal information

  • Regular audits and updates to security protocols

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4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Trusted service providers (e.g., shipping, payment processing, IT services)

  • Legal authorities if required by law or to protect our rights

  • Affiliates or subsidiaries under Prime Alfa Industries for internal operations

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5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website performance. You can control cookies through your browser settings.

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6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, update, or delete your personal data

  • Opt-out of marketing communications

  • Request data portability

  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us at info@primealfatools.com

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7. Links to Other Sites

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

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8. Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date.

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